Freshchat is a customer messaging software built for businesses of all sizes. With Freshchat, delight your customers wherever they are — web, mobile, social, messengers. Freshchat encompasses both modern and mature capabilities to completely transform your customer experience and help you scale your business. Freshchat is a product from Freshworks — used by more than 150,000 businesses worldwide. Why Freshchat? Freshchat is a messaging-first product that focuses on engagement and support. Freshchat offers: -> Best in class chatbots that focus on intent and engagement -> Proactive, rich media campaigns to segment and target audiences -> Intelligent load balancing and routing capabilities -> One Freshchat inbox, multiple conversational channels - WhatsApp, Facebook Messenger, Apple Business Chat, Line Messenger, Website, In-app and so on. -> Seamless integrations with apps -> Familiar interface and platform capabities that improve your agent productivity by 3X