Every day, millions of dollars are lost due to poor experiences on websites and apps – and businesses are often in the dark about what’s causing them. Decibel’s digital experience platform is built specifically to identify these poor experiences and provide enterprise businesses like Lego, Adidas, and Sony the insights they need to optimize them. Decibel’s platform is driven by the Digital Experience Score (DXS®), a unique new metric for measuring experiences online. Powered by machine learning, DXS® measures every user session – crunching billions of data points to quantify user behavior in real time – and alerts teams to the biggest opportunities for improving experiences and revenue on their websites and apps. With Decibel, businesses are no longer in the dark. Instead they’re equipped with the intelligence they need to make every online experience flawless – improving conversion, engagement, and customer loyalty.